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In addition to my templates and shared templates, Chart Factory for Jira provides a set of Default Templates that serve as predefined templates for common use cases. These templates behave in the same way as Shared Templates.

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  1. Accessing Templates via the Navigation Icon:

In addition to managing templates through the main chart configuration panel, Chart Factory for Jira offers a convenient way to access and manage your templates directly from the navigation bar. This is particularly useful when you want quick access to your saved templates.

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  1. Accessing "My Templates", "Shared Templates", and "Default Templates":

Selecting Your Template Category:

  • My Templates: Select this option to access all templates you have personally saved. You can edit, copy, or delete them.

  • Shared Templates: Any templates shared within your Jira environment can be accessed from the Shared Templates section. These templates can be copied or used, but modifications must be saved as new copies.

  • Addon Templates: This category combines both My Templates and Shared Templates into one view, giving you a comprehensive list of all templates available to you, whether created by you or shared by others.

  • Default Templates: Predefined templates available for standard usage. These templates follow the same behavior as shared templates but cannot be deleted.

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