Privacy notice

Cappsule Sarl and its affiliated entities ("TouchDown ," "we," "us," or "our") have developed this Privacy Notice. It pertains to the collection of Personal Information from individuals who visit, register, or obtain licenses for our "Software Services." These services include our Cloud Services (software-as-a-service solutions), and Server/DC Products (versions of our products designed for servers and data centers).

This Notice outlines the methods by which we collect Personal Information, the purposes for which it is collected, the sharing practices we follow, our approach to handling the content you upload to our Services, and the measures we implement to safeguard this information.

Please take the time to read our full privacy policy to understand all the details regarding the collection, use, sharing, and protection of your personal information. By using our services, you agree to the terms outlined in our privacy policy and give consent to the processing of your personal data as described.

1. Collection of Data: We collect and process only the necessary data to provide the Chart Factory functionality within Jira. However, we do not collect or process any personal identifiers or other personally identifiable information (PII).

2. Processing IDs: Our Chart Factory operates solely based on processing unique identification numbers (IDs) associated with issues and projects in Jira. These IDs are used to calculate and generate the associated charts.

3. Purpose of Processing: The primary purpose of processing IDs is to enable accurate reporting within Jira. This data helps you and your team monitor productivity, analyze work duration patterns, and improve project management.

4. Data Sharing: We do not share or disclose any personal information as part of the add-on. The IDs processed by our system are used solely within the context of providing the Time duration functionality and are not shared with any third parties.

5. Data Security: We implement robust security measures to protect the data processed by our TimeFlow service. This includes anonymization, encryption, access controls, and regular security audits to safeguard against unauthorized access, disclosure, alteration, or destruction of your information.

6. User Control: As a user of our TimeFlow for Jira service, you have control over your own data within the system. You can manage your entries, review and export your durations data, and make necessary adjustments according to your preferences.

7. Compliance: We comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and other relevant privacy frameworks, ensuring that your data is processed lawfully and transparently.

8. Certifications : Our hosting providers are certified ISO 27001 and SOC2 TYPE 2

By using our TimeFlow For Jira service, you acknowledge and understand that only processing IDs and not personal names or other PII is involved. If you have any questions or concerns regarding the processing of your data, please contact our privacy team at security@cappsule.io. Our SLA matrix is completely aligned to Atlassian requirements.

Please note that this privacy notice should be read in conjunction with our overall Data Protection Addendum (DPA) policy which provide comprehensive information on our data handling practices.